Send a message

Contact & support

Email us at hello@pixiepines.com or use the form. For order help, include your order number for faster magic.

Enchanted moonlit forest image representing Pixie Pines fae-inspired apparel.

Quick answers

A few common questions—if you don’t see yours, send us a note.

How long does shipping take?

Most orders ship in 1–3 business days. Delivery times vary by carrier and location; you’ll receive tracking as soon as it’s on its way.

Do you ship internationally?

Right now we ship within the U.S. only. We’re working on expanding to more realms soon.

What’s your return/exchange policy?

If something isn’t quite right, contact us within 14 days of delivery and we’ll help with an exchange or return (items must be unworn and unwashed).

How do I find my size?

Check the size chart on each product page for the best fit. If you’re between sizes, sizing up is usually the comfiest choice.

Can I change or cancel my order?

If your order hasn’t shipped yet, we’ll do our best to update it. Message us ASAP with your order number and requested change.

Do you offer wholesale or bulk orders?

Yes—reach out with quantities, sizes, and your timeline, and we’ll reply with options and pricing.

Prefer email? We’re all ears (and wings).

Write to hello@pixiepines.com and we’ll reply within 1–2 business days.